Negotiating competing priorities at work
Two urgent commitments can compete for the same hours; explain the conflict and agree which task comes first.
Read and practiseAdventure journal
English: Communication at work
English: Practise meetings, requests, updates and disagreements with language suited to colleagues, clients and professional settings.
Adventure journal
English: Communication at work
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Escalating a risk in a project
A supplier delay may threaten delivery; describe the possible impact and request a timely decision from the right person.
Read and practiseGiving constructive difficult feedback
A specific observation and its effect make a difficult work conversation more useful; agree on a clear improvement together.
Read and practiseResponding productively to critical feedback
When feedback is difficult to hear, ask for an example, recognise valid concerns and agree on a practical next step.
Read and practiseFacilitating a meeting in English
A focused meeting gives everyone space to contribute and ends with decisions and clear responsibilities.
Read and practiseHandling interruptions in meetings
An interruption need not end your point: regain your turn respectfully and make space for another speaker.
Read and practiseResolving a team disagreement in English
Different views can lead to an agreed solution when colleagues restate concerns and explore shared priorities.
Read and practisePushing back on a work request
A clear constraint and a realistic alternative make it easier to challenge an impractical request respectfully.
Read and practiseExplaining a business decision
A decision can save resources while creating new costs; explain the reasons, alternatives and trade-offs clearly.
Read and practiseProposing a process improvement
Repeated data entry can waste time and cause errors; describe the issue and support a practical change with a trial.
Read and practiseCommunicating a service outage
A service interruption calls for a clear account of the known impact, available alternatives and the next update.
Read and practiseNegotiating supplier terms
Price and delivery conditions can be balanced through a conditional offer and a clearly recorded agreement.
Read and practise