Help colleagues understand each other and reach a workable agreement.

The idea

Restate each view fairly, check your understanding, identify a shared goal and propose a solution for the group to confirm.

Examples

  • One view is to release now; the other is to wait.
  • Have I understood both concerns correctly?
  • We all want customers to receive a reliable service.
  • Could we test the change with a smaller group first?
  • Would that address both the timing and quality concerns?
  • Let us record the compromise and check it next week.

Read-aloud uses a synthetic English voice on your device. Quality and availability vary; it does not assess pronunciation.

Watch out

Do not present your own interpretation as agreement; ask each person whether your summary is accurate.

Try it yourself

  1. Can I ___ your concern in my own words? (restate / restated)

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    restate

    restate introduces a check that the concern was understood.

  2. Our shared ___ is a reliable delivery. (goal / blame)

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    goal

    goal names the outcome colleagues share.

  3. Could we ___ a small trial first? (try / tries)

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    try

    try proposes an experiment rather than imposing a solution.

Use it today

Summarise two conflicting proposals and suggest a shared way forward.