Introduce yourself to colleagues in English
A name, a role and a friendly greeting help you start a conversation with a new colleague in English.
Read and practiseAdventure journal
English: Communication at work
English: Practise meetings, requests, updates and disagreements with language suited to colleagues, clients and professional settings.
Adventure journal
English: Communication at work
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Asking for office supplies in English
A missing pen or an empty printer tray is a good reason to ask a colleague politely for the supplies you need.
Read and practiseUnderstanding workplace signs in English
Doors and signs at work indicate where people can enter, leave, or find areas reserved for staff.
Read and practiseFinding places at work
A new workplace can be easier to navigate when you can name common areas and ask where to find them.
Read and practiseShift times at work in English
Starting at seven or finishing at five: ask about a shift and tell a colleague your working hours in English.
Read and practiseAsk for a break at work in English
A short pause and a clear return time help colleagues plan their work; practise asking for a break in English.
Read and practiseDescribe your job duties in English
Regular tasks and the people you work with are easier to explain using simple present-tense sentences in English.
Read and practiseYour first day at work in English
A new workplace brings practical questions: find where to report, whom to speak to and what to do first in English.
Read and practiseHow do I do this task?
A clear question about a task and a check of its first step help you begin work with confidence.
Read and practiseReporting a problem at work
A broken device or a wet floor needs a clear description and a precise location when you tell a colleague.
Read and practiseRequesting days off work
A polite request with exact dates lets your manager understand which days you need away from work.
Read and practiseCalling in sick at work
An illness message tells your manager you cannot work and gives a time for your next update.
Read and practiseAgreeing to exchange shifts
A change of plans at work calls for a polite request, a clear reply and confirmation of the new shift times.
Read and practiseHanding over a shift in English
At the end of a shift, tell the next worker what is finished, what remains and when to act.
Read and practiseWelcoming a customer in English
A customer enters a shop or café: a warm greeting and a simple offer of help make the first conversation easier.
Read and practisePutting a caller on hold in English
A caller needs to wait while you check a detail: ask politely, explain the reason and thank them when you return.
Read and practiseTransferring a work call
A caller needs the right person: explain that you are connecting the call and ask them to wait.
Read and practiseLeaving a workplace voicemail
A clear recorded message tells a colleague who is calling, why they called and how to return the call.
Read and practiseConfirming a task is finished
A clear update tells a colleague what is done and identifies anything still needed before the work is closed.
Read and practiseAsking when work is due
A deadline question and a date check help colleagues agree when a piece of work must be finished.
Read and practiseDescribing your work experience
A previous job becomes easier to explain when you can name your workplace, duties and the people you worked with.
Read and practiseAnswering basic job interview questions
A short interview answer can describe your past work, the tasks you enjoy and when you are ready to start.
Read and practiseJoining a video call in English
A video meeting starts with a sound check; ask if others can hear you and explain common microphone or audio problems.
Read and practiseReporting a safety hazard at work
A wet floor or a loose shelf can put colleagues at risk. Say what the hazard is and where someone can find it.
Read and practiseGiving a project status update
A concise project update brings completed work, current progress and the next planned action together.
Read and practiseAsking for feedback on your work
Specific questions about a draft or presentation can lead to useful feedback and a clearer understanding of suggestions.
Read and practiseGiving clear task instructions
Ordered steps and a question at the end help a colleague understand how to carry out a workplace task.
Read and practiseDelegating a workplace task
A clear assignment names the result needed and lets both colleagues agree on when the work will be ready.
Read and practiseAgreeing on task priorities
Competing deadlines call for a clear comparison and a shared decision about which piece of work comes first.
Read and practiseReporting a project delay
A delayed project needs a clear reason, a realistic new delivery date and an update for the people affected.
Read and practiseRequesting more time at work
A delayed delivery or a longer task can put a deadline at risk; explain the reason and suggest a workable new date.
Read and practiseClarifying who does what
A shared project runs smoothly when everyone knows who owns each task and confirms their own role.
Read and practiseJoining a meeting discussion
A well-timed contribution opens a discussion, adds a useful point and gives another person room to respond.
Read and practiseClosing a meeting with clear actions
A meeting ends with decisions to record, people responsible for tasks and deadlines that everyone can confirm.
Read and practiseDescribing a chart at work
A clear chart presentation highlights the main trend and compares figures so colleagues can understand the result.
Read and practisePresenting a work proposal
A clear proposal connects a suggested action with its purpose and expected benefit, then invites colleagues to respond.
Read and practiseResponding to a customer complaint
A late order or damaged item calls for an acknowledgement, a clear question and a realistic next step.
Read and practiseExplaining a product feature
A folding handle or a timer becomes more useful to a customer when you explain what it does and why it helps.
Read and practiseDiscussing strengths in a job interview
A job interview is a chance to name a relevant strength, describe a specific example and explain the result.
Read and practiseDiscussing a challenge in a job interview
A job interview answer can show how you handled a difficult situation, what you did and what happened afterwards.
Read and practiseAsking about job conditions
Working hours, daily duties and benefits are worth clarifying with an employer before you accept a position.
Read and practiseNetworking at a professional event
Professional interests can start a useful conversation at an event when you introduce your work and invite the other person to share theirs.
Read and practiseRequesting workplace training
A new skill can improve your work: explain the gap, connect a course to your duties and ask how to apply.
Read and practiseReporting an error at work
A wrong date or address can affect a colleague or customer: explain what happened, its effect and your response.
Read and practiseCoordinating across time zones
A shared task starts with a clear time zone, a comparison of local times and an agreed meeting time.
Read and practiseNegotiating the terms of a job offer
A reasoned counterproposal can open a discussion about salary, paid leave and other terms before you accept a job.
Read and practiseNegotiating a change to project scope
A new request can change deliverables, effort and timing; clarify the trade-offs before agreeing on the revised scope.
Read and practiseNegotiating a realistic deadline
When a delivery date risks the quality of the work, explain the constraint and propose a workable alternative.
Read and practiseNegotiating competing priorities at work
Two urgent commitments can compete for the same hours; explain the conflict and agree which task comes first.
Read and practiseEscalating a risk in a project
A supplier delay may threaten delivery; describe the possible impact and request a timely decision from the right person.
Read and practiseGiving constructive difficult feedback
A specific observation and its effect make a difficult work conversation more useful; agree on a clear improvement together.
Read and practiseResponding productively to critical feedback
When feedback is difficult to hear, ask for an example, recognise valid concerns and agree on a practical next step.
Read and practiseFacilitating a meeting in English
A focused meeting gives everyone space to contribute and ends with decisions and clear responsibilities.
Read and practiseHandling interruptions in meetings
An interruption need not end your point: regain your turn respectfully and make space for another speaker.
Read and practiseResolving a team disagreement in English
Different views can lead to an agreed solution when colleagues restate concerns and explore shared priorities.
Read and practisePushing back on a work request
A clear constraint and a realistic alternative make it easier to challenge an impractical request respectfully.
Read and practiseExplaining a business decision
A decision can save resources while creating new costs; explain the reasons, alternatives and trade-offs clearly.
Read and practiseProposing a process improvement
Repeated data entry can waste time and cause errors; describe the issue and support a practical change with a trial.
Read and practiseCommunicating a service outage
A service interruption calls for a clear account of the known impact, available alternatives and the next update.
Read and practiseNegotiating supplier terms
Price and delivery conditions can be balanced through a conditional offer and a clearly recorded agreement.
Read and practise