Giving a project status update
A concise project update brings completed work, current progress and the next planned action together.
Read and practiseAdventure journal
English: Communication at work
English: Practise meetings, requests, updates and disagreements with language suited to colleagues, clients and professional settings.
Adventure journal
English: Communication at work
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Asking for feedback on your work
Specific questions about a draft or presentation can lead to useful feedback and a clearer understanding of suggestions.
Read and practiseGiving clear task instructions
Ordered steps and a question at the end help a colleague understand how to carry out a workplace task.
Read and practiseDelegating a workplace task
A clear assignment names the result needed and lets both colleagues agree on when the work will be ready.
Read and practiseAgreeing on task priorities
Competing deadlines call for a clear comparison and a shared decision about which piece of work comes first.
Read and practiseReporting a project delay
A delayed project needs a clear reason, a realistic new delivery date and an update for the people affected.
Read and practiseRequesting more time at work
A delayed delivery or a longer task can put a deadline at risk; explain the reason and suggest a workable new date.
Read and practiseClarifying who does what
A shared project runs smoothly when everyone knows who owns each task and confirms their own role.
Read and practiseJoining a meeting discussion
A well-timed contribution opens a discussion, adds a useful point and gives another person room to respond.
Read and practiseClosing a meeting with clear actions
A meeting ends with decisions to record, people responsible for tasks and deadlines that everyone can confirm.
Read and practiseDescribing a chart at work
A clear chart presentation highlights the main trend and compares figures so colleagues can understand the result.
Read and practisePresenting a work proposal
A clear proposal connects a suggested action with its purpose and expected benefit, then invites colleagues to respond.
Read and practiseResponding to a customer complaint
A late order or damaged item calls for an acknowledgement, a clear question and a realistic next step.
Read and practiseExplaining a product feature
A folding handle or a timer becomes more useful to a customer when you explain what it does and why it helps.
Read and practiseDiscussing strengths in a job interview
A job interview is a chance to name a relevant strength, describe a specific example and explain the result.
Read and practiseDiscussing a challenge in a job interview
A job interview answer can show how you handled a difficult situation, what you did and what happened afterwards.
Read and practiseAsking about job conditions
Working hours, daily duties and benefits are worth clarifying with an employer before you accept a position.
Read and practiseNetworking at a professional event
Professional interests can start a useful conversation at an event when you introduce your work and invite the other person to share theirs.
Read and practiseRequesting workplace training
A new skill can improve your work: explain the gap, connect a course to your duties and ask how to apply.
Read and practiseReporting an error at work
A wrong date or address can affect a colleague or customer: explain what happened, its effect and your response.
Read and practiseCoordinating across time zones
A shared task starts with a clear time zone, a comparison of local times and an agreed meeting time.
Read and practiseNegotiating the terms of a job offer
A reasoned counterproposal can open a discussion about salary, paid leave and other terms before you accept a job.
Read and practiseNegotiating a change to project scope
A new request can change deliverables, effort and timing; clarify the trade-offs before agreeing on the revised scope.
Read and practiseNegotiating a realistic deadline
When a delivery date risks the quality of the work, explain the constraint and propose a workable alternative.
Read and practise