You can describe a barrier and request a change that makes a service accessible.

The idea

State the difficulty, then ask clearly: Could you provide captions? You can give a reason with because.

Examples

  • The stairs prevent me from reaching the office; could we meet on the ground floor?
  • I am deaf, so I would like an interpreter for the appointment.
  • Could you send the form in an accessible digital format?
  • The background noise makes it hard for me to hear; is a quieter room available?
  • My colleague needs captions to follow the training video.
  • If a longer appointment is possible, I can explain what I need at my own pace.

Read-aloud uses a synthetic English voice on your device. Quality and availability vary; it does not assess pronunciation.

Watch out

After would it be possible, use to plus the verb: to use, not for use.

Try it yourself

  1. Complete with the polite request: ___ you provide a large-print menu? (Could / Must)

    Show answer or example answer

    Could

    Could makes a polite request for the menu.

  2. Choose the reason: I need a written summary ___ I cannot hear the announcements. (because / although)

    Show answer or example answer

    because

    because introduces the reason for needing a summary.

  3. Complete the request: Would it be possible ___ use a step-free entrance? (to / for)

    Show answer or example answer

    to

    to connects the question to the action of using the entrance.

Use it today

Describe a barrier and ask for an adjustment that would help.