Your audience and purpose shape the tone of a message.

The idea

For formal requests, use complete, courteous wording such as Could you and I would appreciate. With friends, contractions and expressions such as Thanks can sound natural.

Examples

  • Could you send the revised schedule by Friday?
  • Please let me know if the venue is available.
  • I would appreciate a response by next Tuesday.
  • Hey, can you send me the photos tonight?
  • Thanks for helping with the garden!
  • I am writing to request information about the course.

Read-aloud uses a synthetic English voice on your device. Quality and availability vary; it does not assess pronunciation.

Watch out

Formal does not mean unfriendly or needlessly complicated; informal wording can still be polite.

Try it yourself

  1. In a formal message to a council: I am writing to ___ information. (request / grab)

    Show answer or example answer

    request

    request suits a formal message to a council.

  2. In a message to a close friend: ___ for the lift! (Thanks / I hereby express my gratitude)

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    Thanks

    Thanks fits a friendly note about a lift.

  3. In a formal request: I would ___ a reply by Monday. (appreciate / love)

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    appreciate

    appreciate makes the deadline a courteous request.

Use it today

Write the same request to an office and to a friend, adjusting the greeting and tone.