Point out a possible mistake in a bill.

The idea

Use seems to be to raise a concern, then ask Could you check…? to request a check.

Examples

  • There seems to be an extra charge on my bill.
  • I was charged twice for the same drink.
  • The amount is higher than the price on the menu.
  • Could you check this item, please?
  • I think the discount is missing from the total.
  • Would you mind explaining this service charge?

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Watch out

Do not say I was charged two times for two drinks if only one drink was ordered: state that the same drink was charged twice.

Try it yourself

  1. Choose the amount added to a bill: The bill includes a ___ for a meal we did not order. (charge / discount)

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    charge

    charge names an amount added to the bill.

  2. Complete the polite request: Could you ___ the total for me? (check / cook)

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    check

    check asks someone to examine the total.

  3. Choose the word for two times: The same item appears ___ on the receipt. (twice / never)

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    twice

    twice means the item appears two times.

Use it today

Describe a charge that seems wrong and ask someone to check it.