A clear account of the charge and cancellation helps you explain a renewal dispute.

The idea

Use me cobraron to report a charge, quisiera solicitar el reembolso to request a refund and por escrito to ask for written confirmation.

Examples

  • Me cobraron la renovación aunque cancelé la suscripción la semana pasada.I was charged for the renewal even though I canceled the subscription last week.
  • ¿Podrían explicarme por qué se renovó automáticamente mi plan?Could you explain why my plan renewed automatically?
  • No recibí ningún aviso antes de que venciera el período de prueba.I received no notice before the trial period expired.
  • Les adjunto la confirmación de cancelación que recibió mi familia.I am attaching the cancellation confirmation my family received.
  • Quisiera solicitar el reembolso del último cargo, ya que no he utilizado el servicio.I would like to request a refund of the latest charge, since I have not used the service.
  • Por favor, confirmen por escrito que no habrá más cobros.Please confirm in writing that there will be no further charges.

Read-aloud uses a synthetic Spanish voice available on your device. Voice quality and availability vary; it does not assess your pronunciation.

Watch out

Do not confuse cancelación with reembolso: ending a subscription does not itself mean money has been returned.

Try it yourself

  1. Fill the blank: I request a refund of the amount charged.

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    reembolso

    Reembolso names the return of the amount charged.

  2. Fill the blank: Can you confirm the subscription is canceled?

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    confirmar

    Confirmar asks the provider to verify the cancellation.

  3. Fill the blank with the adjective: I did not authorize the automatic renewal of my plan.

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    automática

    Automática agrees with the feminine noun renovación.

Use it today

Describe an unexpected charge and ask for cancellation and a refund.