Explain what happened, distinguish suspicion from certainty and ask the organisation what to do next.
The idea
Use claimed to to report what someone said without accepting it as fact. Use may have when you are unsure what happened.
Examples
- I received a message asking for my password, but I did not reply.
- Someone called my father and claimed to work for his bank.
- My colleague noticed a payment she does not recognise.
- I may have entered my details on a fraudulent website.
- Could you check whether anyone has accessed my account?
- What steps should we take to secure our account?
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Watch out
Do not say I am agree when confirming a recommendation; say I agree.
Try it yourself
Complete: The caller ___ to be from the bank. (claimed / secured)
Show answer or example answer
claimed
claimed reports the caller’s assertion without confirming it.
Complete: I do not ___ this transaction. (recognise / report)
Show answer or example answer
recognise
recognise fits because the transaction is unfamiliar.
Complete: How can I ___ my account? (secure / suspect)
Show answer or example answer
secure
secure asks how to protect the account.
Practice round
Answer questions and rebuild English sentences to practise. Your score is shown.
Complete: The caller ___ to be from the bank. (claimed / secured)
Complete: I do not ___ this transaction. (recognise / report)
Complete: How can I ___ my account? (secure / suspect)
Tap the words in the right order.
Tap the words in the right order.
Tap the words in the right order.
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Describe a suspicious contact and ask two questions about securing your account.