A clear request names the missing document and gives the seller enough context to respond.

The idea

Say when the purchase was made, ask for a receipt copy and mention available identifying details such as the order number.

Examples

  • Compré el producto el lunes.I bought the product on Monday.
  • Ya no encuentro el recibo.I can no longer find the receipt.
  • ¿Podrían enviarme una copia?Could you send me a copy?
  • Pagué con tarjeta.I paid by card.
  • Conservo el número de pedido.I have the order number.
  • Muchas gracias por su ayuda.Thank you very much for your help.

Read-aloud uses a synthetic Spanish voice available on your device. Voice quality and availability vary; it does not assess your pronunciation.

Watch out

Do not assume a seller can issue a copy or that an order number alone is sufficient; ask what they need.

Try it yourself

  1. Name the missing receipt. Ya no encuentro el ___. (recibo / catálogo)

    Show answer or example answer

    recibo

    Recibo names the missing receipt.

  2. Ask for a copy. ¿Podrían enviarme una ___? (copia / dirección)

    Show answer or example answer

    copia

    Copia asks for a duplicate of the receipt.

  3. Name the order number you have. Conservo el número de ___. (pedido / asiento)

    Show answer or example answer

    pedido

    Pedido identifies the order number you have.

Use it today

Write to a seller about a Monday purchase and request a receipt copy, mentioning that you have the order number.