A short apology can be followed immediately by the information the recipient needs.

The idea

Acknowledge the delay, briefly explain the relevant reason if useful, and provide the requested document or information. Close by inviting further questions and thanking the recipient.

Examples

  • Asunto: Respuesta a su consulta.Subject: Response to your enquiry.
  • Disculpe la demora en responder.Please excuse the delay in replying.
  • Necesité verificar la información.I needed to verify the information.
  • Le envío ahora el documento solicitado.I am now sending you the requested document.
  • Si tiene alguna pregunta, puede escribirme.If you have any questions, you can write to me.
  • Gracias por su paciencia.Thank you for your patience.

Read-aloud uses a synthetic Spanish voice available on your device. Voice quality and availability vary; it does not assess your pronunciation.

Watch out

Do not promise an attachment you have not included; check that the document is present before referring to it as sent.

Try it yourself

  1. Name the delay being acknowledged. Disculpe la ___ en responder. (demora / fecha)

    Show answer or example answer

    demora

    Demora names the delay being acknowledged.

  2. Name the requested document being sent. Le envío ahora el ___ solicitado. (documento / horario)

    Show answer or example answer

    documento

    Documento is the requested item now being sent.

  3. Thank the recipient for patience. Gracias por su ___. (paciencia / reserva)

    Show answer or example answer

    paciencia

    Paciencia is what the writer thanks the recipient for.

Use it today

Draft a reply apologizing for a delay and providing the requested document.