A mediator can acknowledge different needs without deciding whose position is right.

The idea

Restate each position, check your understanding and ask what both sides need to move forward.

Examples

  • Si os entiendo bien, una parte prioriza la rapidez y la otra, la calidad.If I understand you correctly, one side prioritizes speed and the other quality.
  • Ambas propuestas buscan reducir los errores del equipo.Both proposals aim to reduce the team’s errors.
  • ¿Podemos escuchar primero la preocupación de cada persona?Can we first hear each person’s concern?
  • Para Marta, cambiar el turno ahora dificultaría el cuidado de su hija.For Marta, changing the shift now would make caring for her daughter harder.
  • Luis propone probar el nuevo horario durante dos semanas y evaluar los resultados.Luis proposes trying the new schedule for two weeks and evaluating the results.
  • ¿Qué condiciones necesitaríais para aceptar una prueba limitada?What conditions would you need to accept a limited trial?
  • Por ahora, acordamos revisar la distribución de tareas el viernes.For now, we agree to review the distribution of tasks on Friday.

Read-aloud uses a synthetic Spanish voice available on your device. Voice quality and availability vary; it does not assess your pronunciation.

Watch out

Do not present a proposed trial as an agreement before everyone has accepted it.

Try it yourself

  1. Summarize the shared goal. Ambos quieren ___ los retrasos. (reducir / causar)

    Show answer or example answer

    reducir

    Reducir expresses the shared aim of having fewer delays.

  2. Invite the group to hear another perspective. ¿Podemos ___ también a Nuria? (escuchar / interrumpir)

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    escuchar

    Escuchar gives Nuria space to contribute.

  3. Suggest a trial before deciding. ¿Y si lo ___ una semana? (probamos / descartamos)

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    probamos

    Probamos suggests trying the idea for a week before deciding.

Use it today

Complete the sentences to identify a common goal, invite a perspective and suggest a trial.