Show what you did and what changed.

The idea

For past roles, start concise entries with past-tense action verbs; add specific results when accurate.

Examples

  • Managed bookings for a busy sports centre.
  • Trained four new team members.
  • Reduced delivery delays by 15 percent.
  • Created a guide for new volunteers.
  • Answered customer enquiries by email.
  • Organised monthly stock checks.

Read-aloud uses a synthetic English voice on your device. Quality and availability vary; it does not assess pronunciation.

Watch out

Do not invent figures or describe team results as yours alone.

Try it yourself

  1. Complete with the past form: ___ a team of six in my previous role. (Led / Lead)

    Show answer or example answer

    Led

    Led: names a leadership responsibility.

  2. Complete with the past form: ___ a new booking system last year. (Introduced / Introduce)

    Show answer or example answer

    Introduced

    Introduced: identifies a system you brought in.

  3. Complete with the past form: ___ weekly reports for the manager. (Prepared / Prepare)

    Show answer or example answer

    Prepared

    Prepared: describes a regular reporting duty.

Use it today

Draft two truthful entries for a past role, including one measurable result if available.