Practise the steps and ask for help at a cash machine.

The idea

Insert your card, enter your PIN and choose an amount to withdraw. Ask for help if the machine keeps your card.

Examples

  • Insert your card into the machine.
  • Enter your PIN on the keypad.
  • Choose the amount you want to withdraw.
  • Would you like a receipt?
  • Please take your card and your cash.
  • The machine kept my card. Can you help me?

Read-aloud uses a synthetic English voice on your device. Quality and availability vary; it does not assess pronunciation.

Watch out

A receipt is a record of the transaction, not the cash itself.

Try it yourself

  1. Please ___ your bank card. (insert / cook)

    Show answer or example answer

    insert

    insert tells you to put the card in.

  2. I want to ___ some money. (withdraw / borrow)

    Show answer or example answer

    withdraw

    withdraw means take money out of an account.

  3. Would you like a ___ for this transaction? (receipt / suitcase)

    Show answer or example answer

    receipt

    receipt records the transaction.

Use it today

Describe a withdrawal and ask for help with a retained card.