Practise responding sensitively to difficult news.

The idea

Use I am sorry to hear… to acknowledge bad news, then offer to listen or help.

Examples

  • I am sorry to hear about your job.
  • That sounds really difficult.
  • Would you like to talk about it?
  • I am here if you need me.
  • Can I bring you dinner tonight?
  • Take the time you need.

Read-aloud uses a synthetic English voice on your device. Quality and availability vary; it does not assess pronunciation.

Watch out

Avoid assuming you know how the person feels or insisting on a conversation.

Try it yourself

  1. Complete the sentence: I am ___ to hear your news. (sorry / hungry)

    Show answer or example answer

    sorry

    sorry expresses sympathy for the news.

  2. Complete the sentence: Would you like to ___ about what happened? (talk / cook)

    Show answer or example answer

    talk

    talk offers the person a choice to share.

  3. Complete the sentence: I am here if you ___ support. (need / paint)

    Show answer or example answer

    need

    need makes the offer available if support is wanted.

Use it today

Write a kind response and offer one specific kind of help.