Practise raising a problem with a meal.

The idea

State the issue calmly, then use Could you…? or Would it be possible…? to request a remedy.

Examples

  • Excuse me, my soup is cold.
  • I ordered the fish, but this is chicken.
  • The vegetables are not cooked through.
  • Could you heat it up, please?
  • Would it be possible to replace the dish?
  • Thank you for sorting that out.

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Watch out

Do not call the entire meal wrong when only one dish has a problem; name the dish and the issue.

Try it yourself

  1. The rice is ___. It needs heating.

    Show answer or example answer

    cold

    cold: describes food that needs heating.

  2. This is the ___ dish; I ordered pasta.

    Show answer or example answer

    wrong

    wrong: identifies a mistaken order.

  3. Could you ___ the salad with another dish?

    Show answer or example answer

    replace

    replace: asks for another dish in its place.

Use it today

Describe a problem with a dish and ask for a suitable remedy.