A complaint tells someone that you are dissatisfied with a situation.

The idea

Make a complaint means express dissatisfaction, often formally. Use about for the problem and to for the person or organisation receiving it.

Examples

  • Maya made a complaint about the cold soup.
  • A passenger made a complaint to the airline after the delay.
  • The neighbours made a formal complaint about the noise.
  • You can make a complaint online if the parcel is damaged.
  • The customer made a written complaint to the manager.
  • Several students made a joint complaint about the broken heating.

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Watch out

Avoid do a complaint: the natural verb is make.

Try it yourself

  1. Choose the missing word. The guest wants to ___ a complaint about the room. (make / do)

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    make

    make follows the infinitive marker in its base form.

  2. Choose the missing word. The tenant ___ a complaint yesterday. (made / makes)

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    made

    made puts the action before now, as indicated by yesterday.

  3. Choose the missing word. Please make a complaint ___ the delivery, not the driver. (about / to)

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    about

    about introduces the subject of the complaint.

Use it today

Describe a situation in which you might make a complaint.